Cashier guide • peso deposits and withdrawals

Clean steps for deposits and cashouts

Use GCash, Maya, Online Banking, or GrabPay with a matched name, clear peso line, and saved proof.

Built for regular players who want fewer mistakes, faster review, and clear support checks.

VIP-friendly flow SSL encryption No payment details stored Avg. reply in 30 seconds

Match the wallet name first. Small mismatch, slower review.

Confirm the peso amount on screen. Check fee and total before you tap send.

Save the reference code and a screenshot. It helps support verify the request.

Supported cash methods

Best for fast peso top-ups when the account name matches exactly.

Works well for repeat users who keep the same wallet details.

Useful for larger amounts when you want a full transfer record.

Simple option for mobile-first players in the Philippines.

Select the method you already use and keep the name format consistent.

Read the fee, total, and final amount before sending funds.

Reference code plus screenshot helps the support team review faster.

If the transfer is pending, contact live support before you retry.

Check	Why it matters	Best practice
Name match	Prevents avoidable review delays	Use the same registered name on the wallet
Amount review	Keeps the final peso total clear	Confirm fees before you confirm the transfer
Proof saved	Speeds up manual checks	Keep the code and screenshot in one folder

Why does a deposit get held?

Most holds come from a name mismatch, wrong amount, or missing transfer proof.

How do VIP users benefit here?

Frequent players usually get cleaner routing, loyalty rewards, and faster account checks.

Is my payment data saved?

No payment details are stored on the page flow; SSL protection is used for transfer handling.

Support is handled by live agents, with typical replies around 30 seconds during active hours.